BUSINESS: Case Studies

Cutter & Buck

Challenge

When growth drove demand for increased bandwidth, Cutter & Buck looked for a cost-effective way to enhance the Internet and voice service at its multiple locations across the U.S.

Solution

Qwest iQ Networking® Internet Port provides reliable, high-speed connectivity for the Cutter & Buck headquarters in Seattle; the hosting site and distribution center in Renton, Washington; and the company’s catalog sales site in Georgia. In addition to Qwest iQ Networking, Qwest provides failover on the Internet circuit between Seattle and Renton to support Cutter & Buck’s disaster recovery architecture. Also, at its Seattle location, Cutter & Buck uses multiple Qwest long distance voice circuits with failover capabilities.

    Benefits and Results:
  • Savings of approximately 20 percent
  • $3,000 per month savings on one long distance circuit alone
  • Simplified billing and management through Qwest Control®
  • Circuit scalability positions Cutter & Buck for growth
  • Failover capabilities help ensure business continuity and uninterrupted customer service

Client

Since the company’s founding in 1990, Cutter & Buck has earned a reputation as a leader in the golf apparel market. The designer and manufacturer of upscale sportswear and outerwear sponsors professional golfers and offers distinctive, comfortable apparel for touring and club professionals, golf television personalities, and amateur golfers. Cutter & Buck products are available through golf pro shops, premium resorts, and specialty retail shops across the U.S. The company also offers its brand-name line through corporate sales, a direct-to-consumer catalog, and online at www.cutterbuck.com.

Download the full Cutter & Buck case study

VOICE OF THE CUSTOMER

Download the full case study (pdf) - Overall, the conversion to Qwest has saved us about 20 percent.

RELATED LINKS

 

About Qwest Careers at Qwest
Copyright © 2008 Qwest | All Rights Reserved | Legal Notices | Privacy Policy