worldcard^® - International Dialing Guide

worldcard ^® wallet-size dialing guide (52K PDF file)

NOTE: Wallet-size dialing guides are not updated regularly, please see dialing instructions and access numbers below for the most up-to-date information

Domestic Dialing Instructions

To place calls from a touch tone phone within the United States (including the U.S. Territories of American Samoa, Guam, Puerto Rico, U.S. Virgin Islands and Northern Marianas) and Canada:

1. DIAL the toll-free access number on your worldcard®. LISTEN for voice prompt.
2. DIAL the 10-digit card number + PIN. LISTEN for voice prompt.
3. To place a domestic call: DIAL area code + telephone number. To place an international call: DIAL
   011 + country code + city code + telephone number.

Dialing Tips

• To place additional calls, don't hang up; PRESS and HOLD (#) for two seconds.
• If the phone you are using does not allow the (#) key to be held down for two seconds, press (#)
  several times in rapid succession. LISTEN for the voice prompt and DIAL next telephone number.
• If at any time you make a mistake in dialing, PRESS (*) to return to the previous step.
• To speak to an operator, DIAL the toll-free access number on your Dialing Guide, enter the security
  access code when required (647) then either PRESS (0) or HOLD for an operator.
• To use speed dial, ENTER card number +PIN, then DIAL (1) + (#) and follow the voice prompts.
• Any additional toll charges levied by the local telephone company are the responsibility of the caller.

International Origination Dialing Instructions

Preferred Access
To place calls from a touch tone phone outside the U.S. and Canada:

1. DIAL the toll-free access number for the country you are in. LISTEN for the voice prompt.
2. DIAL the 10-digit card number + PIN. LISTEN for voice prompt.
3. To call back to the U.S. DIAL area code + telephone number. To call between or within international
   countries: DIAL 011 + country code + city code + telephone number.

Secondary Access
To place calls from a touch tone phone outside the U.S. and Canada:

1. DIAL the toll-free access number for the country you are in. LISTEN for the voice prompt or tone.
2. DIAL the Secondary Access Code (647) when required. LISTEN for voice prompt.
3. DIAL the 10-digit card number + PIN. LISTEN for voice prompt.
4. To call back to the U.S. DIAL area code + telephone number. To call between or within international
   countries: DIAL 011 + country code + city code + telephone number.

Notes legend and general precautions to be aware of when traveling:

• "1" These countries allow you to place calls to the U.S., other countries or within the same country.
• "2" These countries allow calling back to U.S. only.
• "3" International calling may not be permitted from all over the country.
• "4" Countries may block access from pay phones.
• "5" Hotels may apply a surcharge or block access numbers.
• "6" Dial international access code + 800-6246-2462 for customer service while in country.


• A (&) within an access number means to wait for a second dial tone before dialing the rest of the number.
• Public phones may require a coin deposit to provide a dial tone and may not return it after the call.
• A ten second delay can be experienced when calling between countries.
• Local phone companies within each country control call quality.

Qwest® worldcard® domestic service is available from the United States, Canada, the US Territories (including American Samoa, Guam, Northern Marianas, Puerto Rico and US Virgin Islands). It is available to US, Canada and US Territories. Qwest® worldcard® international service originates from many international locations which terminate to the US. It originates and terminates calls in through out the world in many international locations. Calls originating in the U.S. and Canada terminate to over 200 international destinations (both landline and mobile).

All trademarks are owned by Qwest Communications International Inc.

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