Welcome to our first issue of Keeping You In The Loop™, created exclusively for Qwest business customers.

Every quarter, Keeping You In The Loop will do just that — on expert insights, customer success stories, links to Web resources, and special offers from Qwest and other well-known business suppliers.

It's all part of our Spirit of Service™ commitment — a spirit that pushes us to exceed your expectations for service, integrity, quality, value, and reliability.

For example, we've put over $9 billion into network upgrades and new technology investments over the past three years. As a result, our customers enjoy one of the highest levels of service in the industry. As a matter of fact, in the June 2003 America's Network Magazine Enterprise User Survey, Qwest led the Survey in five key categories, more than any other service provider. These categories included long-distance, DSL and DSL price satisfaction.

Keeping You In The Loop is more evidence of our new spirit. We hope you read it. Enjoy it. And benefit from it.