Qwest | Keeping you in the Loop



		Welcome to our first issue of Keeping You In The Loop™, created exclusively for Qwest business customers. Every quarter, Keeping You In The Loop will do just that — on expert insights, customer success stories, links to Web resources, and special offers from Qwest and other well-known business suppliers.



		The problem with being a local printer in a college town is that , every Spring, customers move away. For Bob Goodfellow of Goodfellow Printing, Inc., the solution to the problem wasn't finding new customers as much as it was staying in touch with current ones. Even after they moved.



		Learn more about special online tools — like Qwest® Small Business Resource Center and eBilling — designed to increase the productivity and efficiency of your business.



		Customer relations are critical to your business. What does Steve Strauss, author of the synchronized Web column "Ask an Expert" and the popular book, "The Business Start-Up Kit" have to say?