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Security Software
Qwest provides the following software to help keep your computer secure:
For MSN® Premium and Qwest® with Windows Live™ customers, Windows Live™ OneCare™ is included with your Qwest broadband service at no additional charge. Just one software download gets you all-in-one security and performance service for your Windows® XP (Service Pack 2 or higher) or Windows Vista™-based PCs.
MSN® Premium and Qwest® with Windows Live™ customers whose computers don't meet the minimum software requirements for Windows Live OneCare may use MSN Virus Guard and MSN Firewall by McAffee, and Webroot Spy Sweeper for MSN.
Qwest Internet Security Services software is provided to all customers who meet the following criteria:
Note
Qwest is providing the information below for customer service and education purposes only. Qwest assumes no liability for use of such information.
Firewalls
What is a firewall?
A firewall is software that offers protection from unauthorized access to your computer and its contents. For more information about firewall security, visit your local computer retailer or contact your network administrator.
Virus Protection
What is a computer virus?
A virus is a program or programming code that replicates by being copied or initiating its copying to another program, computer boot sector or document.
What is a worm?
A worm is a virus that replicates itself by resending itself as an e-mail attachment or as part of a network message.
Spyware
What is Spyware?
Spyware and Adware are software programs that gather information about you and your computer system without your consent or knowledge.
What are some of the symptoms of Spyware?
If you experience any of the following problems, you may have Spyware running on your computer:
What can I do to protect myself from Spyware?
We recommend you remove this software from your computer. Removing the Spyware application will make your computer more secure, help protect your privacy and improve your overall computer performance.
Modem Security
Why do I need to protect my modem?
Protecting your modem secures your computer by prohibiting unauthorized access. To do this, Qwest recommends setting a modem password. This will protect important information including:
How do I set up a modem password?
Detailed instructions for setting your modem password can be found in the user guide provided with your modem.