Internet Help |
Firewalls
Qwest is providing the information below for customer service and education purposes only. Qwest assumes no liability for use of such information.
What is a firewall?
A firewall is software that offers protection from unauthorized access to your computer and its contents. For more information about firewall security, visit your local computer retailer or contact your network administrator.
Where can I get firewall software?
You can get firewall software from most computer retailers, through an online search, or by visiting one of the firewall vendor Web sites provided below. Qwest is providing the information below for customer service and education purposes only. Qwest assumes no liability for use of such information.
Windows (IBM® compatible)
Macintosh®
Virus Protection
Qwest is providing the information below for customer service and education purposes only. Qwest assumes no liability for use of such information.
What is a computer virus?
A virus is a program or programming code that replicates by being copied or initiating its copying to another program, computer boot sector or document.
What is a worm?
A worm is a virus that replicates itself by resending itself as an e-mail attachment or as part of a network message.
Where can I get anti-virus software?
You can get anti-virus software from most computer retailers, through an online search, or by visiting one of the anti-virus vendor Web sites provided below. Qwest is providing the information below for customer service and education purposes only. Qwest assumes no liability for use of such information.
Windows (IBM compatible)
Macintosh
Spyware
Qwest is providing the information below for customer service and education purposes only. Qwest assumes no liability for use of such information.
What is Spyware?
Spyware and Adware are software programs that gather information about you and your computer system without your consent or knowledge.
What are some of the symptoms of Spyware?
If you experience any of the following problems, you may have Spyware running on your computer:
What can I do to protect myself from Spyware?
We recommend you remove this software from your computer. Removing the Spyware application will make your computer more secure, help protect your privacy and improve your overall computer performance.
How do I get more information or help?
For more information, help protecting your computer and removing Spyware, visit these sites:
Modem Security
Qwest is providing the information below for customer service and education purposes only. Qwest assumes no liability for use of such information.
Why do I need to protect my modem?
Protecting your modem secures your computer by prohibiting unauthorized access. To do this, Qwest recommends setting a modem password. This will protect important information including:
How do I set up a modem password?
Detailed instructions for setting your modem password can be found in the user guide provided with your modem.