Internet Help

 

Installation & Set-up

(Recommended for advanced users only)

Qwest.net™ ISP Service

• PPPoA Dynamic IP Setup (PDF)
• PPPoA Multiple Static IPs with DMZ Mode (PDF)
• Change PPPoA to PPPoE (PDF)

Qwest Choice™ DSL with MSN® Premium Service

• PPPoA Dynamic IP Setup (PDF)

Other ISP Service

View list of ISPs that support Qwest Broadband service.

Contact your ISP directly for support with the following configurations. The self-service help documents listed below are provided for your reference only.

• PPPoA Single Static IP Setup (PDF)
• PPPoA Dynamic IP Setup (PDF)
• PPPoA Multiple Static IPs (PDF)
• Transparent Bridging (PDF)

Guides and Documents

• Manufacturer's Installation Guide(PDF)

Driver updates

Modem

• Qwest® Advanced Networking Modem: 2Wire® 2700 HG

  Firmware updates: not currently available.

Wireless Adapters

• Qwest® Wireless USB Adapter: 2Wire® 802.11g
  Driver updates available.
• Qwest® Wireless Laptop Card: 2Wire® 802.11g
  Driver updates: coming soon.

Advanced configuration

(Recommended for advanced users only)

• Check Service Status (PDF)
• Establish Administrative Password (PDF)
• Restore Default Settings (PDF)
• Enable Port Forwarding* (PDF)
• Port forwarding FTP (21) (PDF)
• Port forwarding Web (80) (PDF)
• Configure Firewall for DMZ Mode (PDF)
• Configure DHCP Server (PDF)
• Change LAN IP Address (PDF)

*These functions are not supported by Qwest Broadband® Technical Support and should only be used by advanced network administrators.