Internet Help |
How do I set up my Qwest® Advanced Networking Modem with Wireless: 2-Wire® 2700 HG manually?
Follow these step-by-step instructions (PDF).
Why isn't there a phone port on the back of my Qwest® Advanced Networking Modem with Wireless: 2Wire® 2700 HG?
Unlike the Actiontec® modems, the Qwest® Advanced Networking Modem with Wireless: 2Wire® 2700 HG doesn't have a built-in, filtered phone port. Instead, a "giveback" filter (shown below) is included in your fulfillment package.
How do I set up a wired (Ethernet) network with my Qwest Advanced Networking Modem with Wireless: 2Wire 2700 HG?
Simply connect an additional RJ-45 Ethernet cable to the back of your Qwest Advanced Networking Modem with Wireless: 2Wire 2700 HG to your computer. You can purchase this additional Ethernet cable at any local electronics store.
The Qwest Advanced Networking Modem with Wireless: 2Wire 2700 HG supports which protocols?
The internal LAN connections support multiple protocols:
The external WAN connection supports only TCP/IP.
What connection speeds are supported by the Qwest Advanced Networking Modem with Wireless: 2Wire 2700 HG?
Wireless speeds vary depending on signal quality, environmental factors and physical distance.
How do I update my Qwest Advanced Networking Modem with Wireless: 2Wire 2700 HG system's firmware?
Firmware upgrades for the Qwest® Advanced Networking Modem with Wireless: 2Wire® 2700 HG are not available at this time.
How do I activate the wireless and WEP features on my Qwest Advanced Networking Modem with Wireless: 2Wire 2700 HG?
Follow these step-by-step instructions (PDF).
How do I change my wireless settings?
Follow these step-by-step instructions (PDF).
How do I create a HEX based WEP key?
Activate your wireless and WEP features. Then, use the following specifications to create a HEX-based WEP key:
How do I set up my Qwest Advanced Networking Modem with Wireless: 2-Wire 2700 HG?
Follow these step-by-step instructions (PDF).
How do I automatically create a wireless connection to my Qwest Advanced Networking Modem with Wireless: 2-Wire 2700 HG?
Follow these step-by-step instructions (PDF).
How do I manually create a wireless connection to my Qwest Advanced Networking Modem with Wireless: 2-Wire 2700 HG?
Follow these step-by-step instructions (PDF).
How do I solve wireless connection problems with using Windows® XP Service Pack 2?
Follow these step-by-step instructions (PDF).
How do I configure my wireless adapter (the Qwest® Wireless USB Adapter: 2Wire® 802.11g or the Qwest Wireless Laptop Card: 2Wire 802.11g), using the Windows® Zero Configuration Manager?
Follow these step-by-step instructions (PDF).
How do I change the wireless settings in my Qwest Advanced Networking Modem with Wireless: 2-Wire 2700 HG?
Follow these step-by-step instructions (PDF).
How do I configure my wireless adapter (the Qwest® Wireless USB Adapter: 2Wire® 802.11g or the Qwest Wireless Laptop Card: 2Wire 802.11g), using the simple setup method?
Follow these step-by-step instructions (PDF).
How do I configure my wireless adapter (the Qwest® Wireless USB Adapter: 2Wire® 802.11g or the Qwest Wireless Laptop Card: 2Wire 802.11g) manually, using the client card utility manager?
Follow these step-by-step instructions (PDF).
What is the best placement for my Qwest Advanced Networking Modem with Wireless: 2Wire 2700 HG?
To receive the highest quality and strongest signal strength, place your Qwest Advanced Networking Modem with Wireless: 2Wire 2700 HG in an elevated, central location with the fewest physical obstructions to the service area. This may also reduce possible environmental effects.
Do floors, walls and glass affect my wireless signal?
The physical environment can have varying effects on signal strength and the quality of your Qwest Advanced Networking Modem with Wireless: 2Wire 2700 HG.
Is the Apple® Airport wireless device compatible with the Qwest Advanced Networking Modem with Wireless: 2Wire 2700 HG?
Yes, the Apple Airport complies with the 802.11b standards. If using the WEP security feature, refer to your Apple Airport documentation for special instructions on how to enter the WEP key so your Qwest Advanced Networking Modem with Wireless: 2Wire 2700 HG will be compatible.
What form of wireless security is provided with the Qwest Advanced Networking Modem with Wireless: 2Wire 2700 HG?
The Qwest Advanced Networking Modem with Wireless: 2Wire 2700 HG supports the following wireless security features:
How can I get help with my wireless network?
The Help system, accessible from the 2Wire® Gateway home page, provides information and guidance.
What are static IP addresses and how can I get them?
A static IP address is a unique numeric address that identifies your computer on the Internet. Qwest, as your Internet Service Provider (ISP), can assign a static IP address to be a permanent address for your computer. Learn more.
How do I make my laptop work both at home and at the office?
You'll need to reconfigure your network settings:
You may also use third-party software (e.g., NetSwitcher®) to switch automatically between different configurations.
What is the valid IP range I can use for my home network?
The valid IP range is "192.168.0.64" through "192.168.0.254". We recommend using the default settings, but IP ranges and LAN subnets can be changed, if necessary.
How do I find out what IP address my computer is using?
For Windows® 95, 98, 98SE, and ME systems:
For Windows NT, 2000, and XP systems:
To obtain your IP address using the Actiontec® Web homepage:
How do I refresh my IP address if I used DHCP to configure my network?
To refresh your IP address, restart your computer.
For Windows 95, 98, 98SE and ME systems:
For Windows NT 4.0, Windows 2000 and XP systems:
Can I run an application located on another computer over the network?
Yes, if the application is designed to run over a network.
Can I play games between computers on my network or on the Internet?
Yes, if the games were designed for multi-player or network play. Check the game documentation.
How can I make the FTP or Web server on my network available to Internet users?
Web server - Enable (PDF) port forwarding and configure (PDF) "Port 80" to your Web server IP address.
FTP server - Enable (PDF) port forwarding and configure (PDF) "Port 21" to the FTP server IP address.
What is NAT and how does it protect my network?
Network Address Translation (NAT) is a level of security that:
Does my Qwest® Advanced Networking Modem with Wireless: 2Wire® 2700 HG act as a firewall?
The Qwest Advanced Networking Modem with Wireless: 2Wire 2700 HG utilizes Network Address Translations (NAT), a security barrier between your network and the Internet.
To configure an available onboard firewall:
Can I use an Internet firewall or other security programs with my network?
Yes, you can use a third-party, software-based firewall with the Qwest Advanced Networking Modem with Wireless: 2Wire 2700 HG.
Which Virtual Private Networking (VPN) protocols are supported?
The Qwest Advanced Networking Modem with Wireless: 2Wire 2700 HG supports pass-through for IPSec, PPTP and L2TP.