Internet Help

General

How do I determine my ISP configuration type?
To find out if your ISP configuration type is 1483 Bridge or PPP:

• Refer to the ISP Information Worksheet you received with your Qwest® Broadband Intel PRO/DSL 3200 User Guide, or
• Consult our reference sheet (PDF), or
• Contact your ISP.

Which installation type should I choose?

• Choose “new installation” if this is the first time you’re installing your Intel® PRO/DSL 3200 Modem.
• Choose “upgrade (migration)” if you’ve already installed the Intel PRO/DSL 3200 Modem using an earlier version of Windows®, and you need to update your modem software to work with the Windows XP operating system.

Modem Software Installation and Updates

Windows® XP (Version 1.7)

Overview

The Intel® PRO/DSL 3200 Version 1.7 modem software download will provide you with a driver capable of supporting Windows® XP. Qwest assumes no liability for any loss or damage that results from your download or use of this software.

How to Download and Install

The total download and installation process typically takes 20 minutes to complete. If you stop before the installation is complete, you’ll need to start over.

Before you begin, you must review and accept the terms of both the Qwest® and Intel® License Agreements.

Warning! Occasionally the equipment manufacturer provides software updates including enhancements to current operating system features. Depending on the application and usage, it may or may not be an advantage to upgrade the operating system of your equipment. In fact, you could render your equipment inoperable if the upgrade procedures aren’t properly followed, if a corrupt transfer of data across the Internet occurs, or if the operating system release version is improper for your Qwest high-speed Internet services. All customers choosing this medium for upgrading their equipment do so at their own risk. Qwest Broadband customers are provided this information with the understanding of good faith that customers will follow the instructions explicitly.