CAP Download Instructions for PC

Upgrading your Cisco 678 External Modem to the latest software release involves the following four processes:

1. Downloading the Cisco 678 External Modem CAP CBOS v2.4.6 to your hard drive

2. Download the Commander software v1.4.2 to your hard drive

3. Upgrading your existing Cisco 678 External Modem operating system to the CAP CBOS v2.4.6

4. Installing the Commander software v1.4.2

Process 1 - Downloading the Cisco 678 External Modem CAP CBOS v2.4.6 to your hard drive

STEP 1

Click here to download CBOS v2.4.6 for your Cisco 678. Select SAVE THIS PROGRAM TO DISK. Then, select OK. Please save this file in the C:/temp directory.

STEP 2

Double click on the 678CAPcbosv2.4.6.exe file you saved in the previous step.

STEP 3

Change the UNZIP TO FOLDER to C:/temp. Then, click UNZIP.

STEP 4

On the window displayed in Step 3, click CLOSE.

Process 2 - Downloading Commander software v1.4.2 to your hard drive

Commander v1.4.2 software is required for Cisco® CBOS 2.4.6.

STEP 1

Click here to download Commander 1.4.2 for your Cisco 678. Select SAVE THIS PROGRAM TO DISK. Then, select OK. Please save this file in the C:/temp directory.

STEP 2

Double click on the comv1.4.2.exe file you saved in the previous step.

STEP 3

Change the UNZIP TO FOLDER to C:/temp. Then, click UNZIP.

STEP 4

On the window displayed in Step 3, click CLOSE.

Process 3 - Upgrading your existing Cisco® 678 External Modem operating system to CAP CBOS v2.4.6

STEP 1

At the "cbos#" prompt in HyperTerminal®, type the following command:

set download code

STEP 2

As the C's are being displayed on the screen, select the following from the HyperTerminal option bar across the top of the program:

Transfer>Send File

STEP 3

Click the BROWSE button.

STEP 4

Highlight the nsrouter.c678cap.2.4.6.bin file you previously saved in the C:/temp directory. Then, select OPEN.

STEP 5

Select Xmodem in the protocol field. Then, select SEND.

WARNING!!!! It is extremely important that the download is not interrupted while CBOS version 2.4.6 is being transferred to your Cisco® 678. If interrupted you could render your Cisco 678 useless.

This process will take about 6 minutes. Please do not continue until the download screen does close and you are prompted in HyperTerminal to press Enter.

STEP 6

Exit out of HyperTerminal. Select YES, I WANT TO DISCONNECT.

Process 4 - Installing the Commander software v1.4.2

STEP 1

Double click on the SETUP file to launch the Commander installation wizard. This file is located in the C:/temp file folder you saved earlier in the Commander download instructions. The setup file with a PC as an icon, is the correct setup.exe file for this operation.

NOTE: If you receive a "Warning" window after selecting the "setup.exe" file, you need to update your Microsoft operating system. If you did not receive the "Warning" message, please go to Step 2. The instructions to install the Microsoft Updates follow this bullet point. Please take note of the file listed in the "Warning" window that you will need to install to update your system.

• To install the Microsoft Updates, create a folder on your hard drive. (The root directory is recommended for convenience).

• Select the hyperlink named "Microsoft Updates" and save it to your new folder located on your hard drive. This file is Winzip compressed. Use Winzip or Aladdin™ Expander™ to decompress the file. If you need Aladdin Expander you can download it free here or if you need Winzip you can download a trial copy here.

• Double click on the file that you noted when you received the "Warning" window.

• Your Microsoft® Updates processes in now complete. Locate the "setup.exe" file located in the C:/temp folder.

STEP 2

Select NEXT to continue with the Cisco/Commander installation process.

STEP 3

Select NEXT.

STEP 4

Select START 67x COMMANDER and PLACE 67x COMMANDER in the STARTUP FOLDER. Then, select FINISH.

STEP 5

Select CBOS 2.4.6 CAP678 under DEVICE VERSION. Then, select OK.

STEP 6

If you have provisioned an executive password, please enter it in the password field. If no executive password has been provisioned, please leave the password field blank. Then, press OK.

STEP 7

Double click the Commander icon in the system tray. In the example below, the icon is highlighted in green. It may also be highlighted in blue if your modem has trained.

NOTE: The system tray is the box at the bottom right corner of your screen containing the time of day.

STEP 8

For users who are trained, congratulations! You are now finished with the installation process and ready to use your DSL service.

If you are not currently trained, click on OPEN CONNECTION.

Congratulations! You've completed your Cisco® 678 External Modem download and upgrade as well as the Commander software installation! We hope this is valuable to you. Thank you for choosing Qwest DSL^TM from Qwest.

NOTE: It is recommended that you ensure that your modem is secure from unwanted intrusions on the Internet. For more information about your Cisco modem's security, click here.

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The icons contained in this material are trademarks of Microsoft Corporation.