Please print these instructions before beginning so you can easily refer to them while going through the Cisco® 675 External Modem download processes. If you do not have a printer, you may save these instructions and open them on your desktop so that you can follow along as you complete the installation processes. Products and services are trademarks of their respective companies.

Upgrading your Cisco® 675 External Modem to the latest software release involves the following four processes:

1. Downloading the Cisco 675 External Modem CBOS 2.4.6 to your hard drive



2. Downloading Commander v1.4.2 to your hard drive



3. Upgrading your existing Cisco 675 External Modem operating system to CBOS v2.4.6



4. Upgrading Cisco Commander to Version 1.4.2
   
   

Process 1 - Downloading the Cisco 675 External Modem CBOS v2.4.6 to your hard drive

STEP 1

Click here to download CBOS v2.4.6.

NOTE: If you are a Netscape user, the downloaded file may extract automatically. If the file extracts automatically, please continue with Process 2, downloading Cisco Commander.

STEP 2

Double click on the 675cbos2.4.6.sea file you saved on your desktop.

STEP 3

Select CONTINUE to proceed.

STEP 4

EXTRACT AS 675cbos2.4.6. Then, select SAVE.

NOTE: Make a note where you saved the files. You will need to recall them later in the upgrade process.

STEP 5

Select QUIT to proceed.

Process 2 - Downloading Commander v1.4.2 to your hard drive

Commander v1.4.2 software is required for Cisco CBOS 2.4.6.

STEP 1

Click here to download Cisco commander version 1.4.2.

NOTE: If you are a Netscape user, the downloaded file may automatically. If the file extracts automatically, please continue with Process 3, upgrading your modem.

STEP 2

Double click on the CommanderV1.4.2.sea file you downloaded.

STEP 3

Select CONTINUE to proceed.

STEP 4

Save the program to your desktop. EXTRACT AS: CommanderV1.4.2.folder. Then, select SAVE.

STEP 5

Select QUIT.

Process 3 - Upgrading your existing Cisco 675 External Modem operating system to CBOS v2.4.6

Sub-Process 1 - Connecting to your Cisco 675

Use the following instructions to upgrade your Cisco 675 modem to the latest CBOS version.

STEP 1

In this step you will be performing the physical connections for your modem to enable you to configure your modem, by connecting the modem wires.

Connect your Cisco 675 to your Macintosh®. Ensure that the yellow cable is connected to the Ethernet port on your Macintosh and to the "ENET" port on the back of the Cisco 675.

Connect the tan MAC management cable you received with your modem in the MAC kit to a ADB to USB converter connected to the back of your MAC. Also, connect the opposite end of the cable to the "MGMT" port on the back of your modem. Qwest does not supply the USB to ADB cable. Please see your local computer provider for this cable. If you have an older MAC, you will not need the USB to ADB converter. Please refer to the following diagrams.

NOTE: If you have an older non-USB MAC, please insert the cable directly into the back of your MAC. You do not need an ADB to USB converter.

Connect the modem power cable and ensure the green power light is on.

Lost Management Cable?

If you have lost your management cable, please call one of the following Qwest technical support numbers:

Inform the Qwest technical support person that you need to open an RMA for a new MAC connectivity kit to connect your MAC to the modem.

STEP 2

When you received your modem, you also received a MAC connectivity kit. The kit included a CD-ROM. Please insert the CD-ROM into your CD-ROM drive and install the following program if you have not already done so:

ZTerm 1.0.1 is a terminal program that will allow you to enable a software connection to your modem for modem configuration.

NOTE: To use ZTerm your MAC must be running OS 9.2 or older. If you are running OS X, you must reboot into OS 9.

STEP 3

Double click on the ZTerm 1.0.1 icon on the desktop.

NOTE: If the computer does not recognize the port the management cable is connected to, the following screen will appear. Please select the correct port from the SERIAL PORT drop down menu.

STEP 4

From the Finder Menu, click on SETTINGS then CONNECTION.

STEP 5

Please set the following Connection parameters.

• Service Name: Cisco
• Bits per second: 38400
• Data bits: 8
• Parity: None
• Stop bits: 1
• Flow control: None (do not check either option)

Then, click OK.

NOTE: If you cannot connect to your modem, reconfigure the "Data Rate" field to 9600. Then, try to reconnect. If you have further connection problems, please turn the power to your modem off for 30 seconds, then turn it back on.

STEP 6

Press Enter to initiate the session in ZTerm (if the session does not initiate, press Enter again). A prompt will appear as follows:

User Access Verification
Password:

STEP 7

If you set an executive password, please type it and press Enter. If you have not set an executive password, please press Enter to access the modem and the following prompt will appear.

cbos>

NOTE: The modem is default set to have no password. Only if you previously set an executive password will you need one to enter the modem.

If you have forgotten your password, please call one of the following Qwest technical support numbers:

STEP 8

Type "enable" at the cbos prompt. Then, press Enter.

cbos> enable

STEP 9

At the Password prompt, press Enter. The following prompt will appear.

cbos#

NOTE: You are now ready to upgrade your modem.

Sub-Process 2 - Upgrading your Cisco 675 to CBOS 2.4.6

STEP 1

At the "cbos#" prompt in Zterm type the following command:

set download code

STEP 2

As the C's are being displayed on the screen, select the following from the MAC Finder Menu:

FILE> SEND FILES> XMODEM

STEP 3

Select the nsrouter.c675.2.4.6.bin file you saved on your desktop. Then, select OPEN.

STEP 4

Once "OPEN" is selected, the following screen will appear. The software download process to your modem has begun.

WARNING!!!! It is extremely important that the download is not interrupted while CBOS version 2.4.6 is being transferred to your Cisco 675. If interrupted you could render your Cisco 675 useless.

This process will take about 25 minutes. Please do not continue until the download screen closes and your modem reboots.

You will see the following:

STEP 5

Exit out of ZTerm.

Process 4 - Upgrading Cisco Commander to Version 1.4.2

STEP 1

Double click on the CommanderV1.4.2 folder on the desktop.



STEP 2

Double click on the Commander 1.4.2 icon.

STEP 3

Select OK.

STEP 4

If you have provisioned an executive password, please enter it in the password field. If no executive password has been provisioned, please leave the password field blank and press OK.

STEP 5

If the modem is not currently trained, click on OPEN CONNECTION.

NOTE: The modem is trained if the "Connection State" field under "Status" is shown as "Open".

Congratulations! You have completed the Cisco 675 External Modem upgrade as well as the Commander software installation!

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