Customer Voice
Hear how Qwest has helped others first hand. With our Voice of the Customer tool, customers share their Qwest experiences, from the implementation of services and solutions to cost savings, or the enhancement of networks and infrastructure to customer service. Each story illustrates our commitment to a winning solution.
Cleveland Steel Container
Cleveland Steel Container is in the business of steel pails, containing everything from hazardous materials to cosmetics. Cleveland Steel partners with customers to plan, design, produce and deliver the steel pail that meets the shipping and marketing needs of a product backed by world class customer service. View
Conexis LLC
Since 1986, CONEXIS, a Word & Brown Company, has been a recognized leader in the benefits industry for pioneering technology and commitment to service. CONEXIS employs more than 350 professionals dedicated to benefits services at its locations in Orange, California and Irving, Texas. View
Construction 70
Construction 70 had an aging phone system that required a third-party vendor to make add, drop or move changes. Moreover, basic features such as call transfers were not available. An increasingly mobile work force needed much greater flexibility to enhance its productivity. View
Contact Solutions, Inc.
Contact Solutions processes over 40 million inbound 800 calls per month. Executives wanted to partner with a reliable, service-oriented communications provider to safeguard the company's business. View
Daystar Television
To encourage operational efficiencies, company managers looked for a "one-stop shop" communications provider. View
Dixon Hughes
For over four decades, Dixon Hughes has provided accounting, auditing, tax and consulting services to businesses in a variety of industries. This CPA firm needed a "super-reliable" dedicated Internet solution that is available in all the company's locations. The legacy solution had met its capacity limits. View
Doss Aviation
Doss Aviation, Inc. manages air terminals and provides pilot flight training instruction. The company's previous CLEC provider had outages that lasted days at a time. This disrupted the company's Air Force aviation training courses and damaged the corporate brand. View
Filltek
Service and network reliability were baseline features for the vendor that Filltek would select. With the Qwest toll-free service solution, they also got reduced costs, measurable ROI, better use of staff resources, and significantly-improved account management. View
GES Exposition Services
GES provides exhibition and event services in every major convention market across North America and the United Kingdom. The company needed a communications provider with a nationwide footprint and the ability to provide one invoice broken down into subcategories for different profit/cost centers. View
GreenStone Farm Credit Services
GreenStone wanted to take advantage of the fully meshed network available with MPLS from a business delivery, as well as a disaster recovery standpoint. They found that Qwest was very cost effective and had a superior MPLS product. View
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