Case Studies
Learn how peers in your industry are working with Qwest to make the most of their telecom solutions. Our case studies provide solid information for research into how organizations and businesses of all sizes have met their telecom challenges with Qwest.
Bank and Office Interiors
Replacing five, separate, twenty-year old telecommunications systems with a unified communications solution helped Bank and Office Interiors reduce long distance fees, slash maintenance costs, improve employee productivity, and respond to customers faster. View
BMA Banking Services
BMA provides advanced core bank processing services to its bank customers. These include the real-time data processing of customers' transactions, in addition to Internet banking. View
BoardDocs
BoardDocs needed a provider who could deliver high-availability, scalability and timely service support to ensure BoardDocs' customers of round-the-clock access to their applications. View
Brooke Insurance
We felt that Qwest's technology with text-to-speech was far superior to the other companies that we were looking at. Also, the implementation timeline for their services was months quicker than the other vendors we looked at. View
BUCA, Inc.
BUCA, Inc., which owns and operates 92 Buca di Beppo restaurants across the U.S., needed to ensure call quality and bandwidth at its centralized guest services center in Minneapolis. View
Central New Mexico Community College
Central New Mexico Community College (CNMCC) occupies five campus locations throughout the Albuquerque metro area. The school offers a wide range of certificates, associate degrees and college-transfer courses. From business to healthcare to engineering and more, the school's 26,000 students can choose from a far ranging assortment of specialties. View
Cleveland State University
School administrators needed to significantly increase the efficiency of their incoming call management and routing system. Calls came into multiple locations while human resources were tapped to deliver repetitive instructions. View
Community Bankshares, Inc.
Community Bankshares was using frame relay-based communications, but dropped packets and slow application access speeds lowered the level of customer service that employees could deliver to the banks clients. The hub-and-spoke architecture was also time-consuming to set up and administer. View
Contact Solutions, Inc
Contact Solutions, Inc. needs to move fast in their business and needs to work with a provider who is flexible enough to help them adapt their business as it grows. They chose the Qwest® Domestic Toll Free Service to support 30 million minutes of inbound 800 call traffic per month. View
Cutter & Buck
When growth drove demand for increased bandwidth, Cutter & Buck looked for a cost-effective way to enhance the Internet and voice service at its multiple locations across the U.S. View
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