Call Routing: Intelligent Pre-Route (IPR)
Introducing Qwest Contact Center Solutions
Product Video
Learn how Qwest's scalable and flexible Contact Center solutions free you to focus on improving your customers' experience. View
Contact Center: Hosted Solutions
Additional product info
The hosted contact center supports multi-channel integration, leverages global high-speed networks, and utilizes computer telephony integration (CTI) and speech-recognition technology, all at a reasonable cost. View