IVR: Hosted IVR
Introducing Qwest Contact Center Solutions
Product Video
Learn how Qwest's scalable and flexible Contact Center solutions free you to focus on improving your customers' experience. View
Contact Center: Hosted Solutions
Additional product info
The hosted contact center supports multi-channel integration, leverages global high-speed networks, and utilizes computer telephony integration (CTI) and speech-recognition technology, all at a reasonable cost. View
Brooke Insurance
Case Studies
We felt that Qwest's technology with text-to-speech was far superior to the other companies that we were looking at. Also, the implementation timeline for their services was months quicker than the other vendors we looked at. View
Brooke Insurance
Customer Voice
We felt that Qwest's technology with text-to-speech was far superior to the other companies that we were looking at. Also, the implementation timeline for their services was months quicker than the other vendors we looked at. View