Contact Center Products

Deliver exceptional customer service with Hosted Contact Center and IVR solutions. You can increase customer satisfaction while reducing costs with Qwest's Hosted Contact Center Solutions. Qwest's services integrate with your existing systems, so you can avoid large capital outlays and reduce networking and system maintenance costs. Using a network-hosted platform, Qwest gives you big-company IVR (Self-Service) and contact center (Assisted Service) features, without the big price tag. Use templates or build custom applications, and get a single view into activity across all systems and locations. Let us help you take customer management to a new level.