Premier Master Partners/Sub-Agent Resources
Sell Qwest® Solutions as a Sub-Agent of a Premier Master Partner
Qwest Premier Master Partners offer Sub-Agent programs that support you while you grow your own Qwest products business.
Premier Master Members Show all 
AB&T Telecom
7905-A Cessna Ave.
Gaithersburg, MD 20879
Contact: Glenn Taggart or Emmet Tydings
Phone: 301-948-8161
E-mail: gtaggart@abttelecom.com or etydings@abttelecom.com
AB&T Telecom is a national telecommunications master agent in business 39 years. The company is headquartered in the Washington, DC Metro area with seven offices nationwide. AB&T Telecom works exclusively through Sub-Agents to facilitate sales of carrier services in the voice, data and IP areas. AB&T has office staff with an average tenure of 14 years to handle orders, tracking and commission payments.
AB&T forms partnerships among agents and integrators to win business and facilitate projects requiring diverse skills sets that no one company can provide. The company employs a "quick start" crash program to enable VARs and System Integrators speedy entry into selling telecom services.
ADVODA
LLC
2027 W Colfax Ave
Suite B
Denver, Colorado 80204
720-956-0571
Contact: Ron Dunworth or Hilary Fox
E-mail: rdunworth@advoda.com or hilary@advoda.com
Web site: http://advoda.com
ADVODA LLC is an established Qwest Premier Business Partner with an extensive background in high capacity voice and data services. As a Qwest Partner, we were an early adopter of automated database tools for providing order status/information to our clients, sub-agents and direct sales partners. The database also maintains a record of circuit IDs, billing numbers and contract periods and is accessible 24 hours a day. Access to records and information is name- and password-protected. We were the first company to offer this time-saving service and, to the best of our knowledge, are still the only Premier Master Partner with this offering.
Our efficient methodologies and back-office performance were recently acknowledged by Qwest with the award for “Best Back Office Western Region” at the annual QBPP Partner conference. We track and resolve adds, moves, billing issues and cancellations within the same performance system we use to do new business. This guarantees service and support for all of your customers' needs.
As a Premier Master Partner, ADVODA offers various levels of support for our Partners, as well as a commission program that is built with the different support levels in mind. ADVODA offers complete design and analysis services, including both technical and business components. The ability to help our sub-agents define and deliver a complete business and technical solution to their clients has been one of the key elements in our success.
Please contact Ron Dunworth or Hilary Fox for further information about our company or a demonstration of our true value-add client information service.
The
Agent Alliance Q
P.O. Box 1070
White Stone, VA 22578
Contact: Ben Humphreys
Phone: 804-726-8870 ext. 231
Email: bhumphreys@comtelcommunications.com
The Agent Alliance Q is a marketing consortium of agents located
nationwide which traces its history back 9 years. Members must
adhere to the highest level of professionalism and ethics. The
group meets four times a year to discuss industry issues and trends.
Our membership represents one of the largest and most experienced
sales forces in the Telecommunications Agent space. Prospective
agents can work with any of the company members listed below:
Association Resource Group-zip code-22101
Carrier Services, LLC-zip-code-84070
CMS-zip code-92101
Comtel Communications-zip code-23235
ECT Telecom-zip code-32566
Global Systems Telecom-zip code-33066
PlanetOne Communications-zip code-85258
Microcorp-zip code-30062
Telechoice-zip code-95658
BIS Corporation
7831 Glenroy Rd., Suite 230
Bloomington, MN 55439
Contact: Anthony Witte
Office: 952-885-2421
Mobile: 612-803-3335
Fax: 952-835-2700
E-mail: anthony.witte@bisinc.net
Web: www.bisinc.net
Business Integrated Solution (BIS Corporation) is a Minneapolis-based company established in 1989. BIS Corporation offers a comprehensive portfolio of E-Business solutions supported by industry leading expertise.
BIS Corporation is proud to be the provider of choice for businesses. Becoming a Sub-Agent of BIS, Inc means you get the best of connections, applications and solutions— everything you need to connect, build, protect, extend and maximize your business technology investment. This is the place you'll find virtually all the business solutions you need no matter what the size or type of activity. Discover a range of communication products and services tailored to your needs and designed to maximize your business by visiting www.bisinc.net today!
Business Communications Management
228 E. 45th Street
New York, NY 10017
212-849-2220
Contact: Cody Calhoun
E-mail: ccalhoun@bcm-tel.com
Web: www.bcm-tel.com
Business Communications Management (BCM) is a national telecommunications master agent located in New York City. BCM has been in business for 15 years, specializing in outsourcing and providing communication solutions for small to medium businesses. BCM focuses on being a trusted advisor as well as an outsourced communications department for clients nationwide.
BCM provides premier support to customers and business partners. BCM has received numerous awards and recently was recognized by Qwest with three Vice President’s Awards: Most Efficient Qwest Back Office, Most Successful Market Development Fund Campaign and Best Year-over-Year Performance Premier Master Partner.
BCM is proud to be a Qwest Premier Business Partner as well as part of the Qwest Advisory Council.
For more information regarding the Qwest customer base management program recently assigned to BCM, please click here:
www.bcm-tel.com/qwestletter.php
Carrier
Access Inc.
1125 SE Westbrooke Dr, Ste D
Waukee, IA 50263
Contact: Shane Stark
Phone: 800-373-7548
E-mail: info@carrieraccessinc.com
Web: www.carrieraccessinc.com
Carrier Access Inc is a nationally reaching communications network solution provider that focuses on data, local and long-distance services. Based in Waukee, Iowa (a suburb of Des Moines), and backed by more than 15 years of industry experience, Carrier Access Inc offers a robust compensation package and superior customer service to both our Sub-Agents and end-user customers.
ComNet
1355 N Main Ste 12
Bountiful, Utah 84010
Contact: Richard Welling or Lori Woo
(801) 292-5700
(801) 292-1150 Fax
Email: rich@4comnet.com or lori.woo@4comnet.com
Web: www.4comnet.com
ComNet was established in 1995 to bring together an exceptional group of voice and data network professionals to service the unique needs of our clients
ComNet is an exclusive Qwest Premier Master Business Partner with a complete staff of highly skilled telecom/IT professionals to assist our customers and sub-agents. While ComNet has a large embedded base of customers, we have also developed a sound sub-agent program that provides exceptional response and support for members of the telecom/IT community. We provide high-quality order/project management, sales and billing support.
With our strong back office approach and flexible sub-agent program we have created an environment of unequalled service and attention to detail in the provisioning and servicing of our customer and sub-agent accounts. ComNet assists you, as a sub-agent, to design and implement all of your voice and data communication needs.
With an average of over 25 years in the telecom/IT industry, each of our employees demonstrates their superior knowledge and skill sets in serving you and your customers.
Copper
State Communications
2820 North 36th Avenue
Phoenix, AZ 85009
Contact: Steve Sutton
Phone: 602-272-2800
E-mail: ssutton@copper-state.com
Copper State Communications is backed by 25 years of knowledge and experience in the constantly advancing fields of telecommunications and technology. We are proud to be established Premier Master Business Partners, with a rock-solid relationship with Qwest for over 20 years.
We specialize in promoting our clients’ business through our expertise in providing a total source solution for all of their telecommunications needs. Copper State Communications provides its clients with the support and education that they require to design, procure and manage their local line services, wide area networks and internet solutions. We become a single point of contact for our clients with regard to their unique business telecommunications needs, keeping in mind both current configuration and pricing, as well as future business prospects. We have an excellent support system for our Sub-Agents, including a dedicated, complete, full-time back-office support group. Our online managing tool makes it extremely efficient for our Agents to access, assist and satisfy their clients’ telecom services, as well as to manage their own business’ growth. We are proud to be the provider of choice for thousands of businesses across the United States.
CPI Communications
4200 University Ave
Suite 300
West Des Moines, IA 50266
Contact: Cale Perry
Phone: 515-331-7560
E-mail: cperry@cpitelecom.net
Web: www.cpitelecom.net
CPI Communications is a West Des Moines based Premier Master Partner specializing in creating complete voice and data solutions for customers nationwide. In its tenth year of business, CPI is rapidly expanding and currently supports sub-agents across the country. Agents have full access to all Master Partner resources, including sales engineers available for technical assistance on customer calls and access to special pricing.
CPI employs a full-time Commissions Director to ensure fast and accurate commissions payments. In addition, agents receive a full customer report on a bi-weekly basis. This is generated from CPI’s specialized customer database software and is sent in an easy-to-read format. It includes back-office notes, customer status and any pending due dates. All CPI customers are assigned to an Account Manager, who handles post-sale billing questions, and a full support staff to handle any service issues that may arise.
CTG3, LLC
15821 NE 8th St. Suite# W160
Bellevue, WA 98009
Contact: Dave Laskowski or Tony Cheng
Phone: (800) 775-9312
E-mail: dave@ctg3.com or Tony@ctg3.com
Web: www.ctg3.com
CTG3 is a Premier Master Business Partner for Qwest Communications which specializes in providing our customers and sub-agents support for the complete line of Qwest voice and data services. We provide high-quality sales support, project management and billing support for our customers and sub-agents. Since our primary carrier agency is Qwest Communications, we have designed our project management and commission tracking systems to change dynamically with each change that Qwest introduces to our channel.
Our sub-agent partner programs are tailored to meet your needs based on the amount of support required. Our programs cover the occasional referral partner to full sub-agent agreements where we provide you access to all Qwest systems.
CTG3's Web-based order tracking, advanced commission tracking systems, monthly newsletter, experienced project managers and training resources make us the top choice for those who are looking for Qwest support through the agent partner channel.
Evolving Solutions, Inc.
18021 Oak Street, Suite A
Omaha, NE 68130
Cindy Ried
402-659-0184
cried@evolvingsolution.com
Evolving Solutions is a consulting firm that integrates voice, data, video services and support for customers worldwide. We only offer the top carriers and vendors who represent cutting edge data, voice and IP products. Evolving Solutions sales staff is authorized to offer solutions from multiple carrier networks along with Fortune 1000 partners who are VoIP/PBX vendors, contractors, technicians and suppliers. We have over 100 years of combined experience in data, voice and IP as well as engineering services. This integrated knowledge ensures you will receive the information and consultation that you need to make effective decisions and recommendations about network and communication products. The Evolving Solutions' sales staff brings you proven project management and operations expertise to assist you in navigating through the world of network economics.
Evolving Solutions represents various companies around the country, ranging from small to medium—all the way to Fortune 100 companies. We assist in ordering all local services with the major local exchange carriers (LECs) as well as all data services, such as Internet, MPLS/VPN and long distance. Each company is assigned an Account Manager for all order processing, billing issues, trouble tickets and tracking needs. The main contact assigned to each company helps tremendously when ordering for various offices around the country. In addition, it means there is one person the company can always count on when questions or issues need immediate attention. Evolving Solutions has weekly and/or monthly meetings to keep communications strong.
Evolving Solutions gives you the highest quality in customer service. No re-routing and long hold times to talk to the right person. We support you and give you the tools you need to operate your business as efficiently as possible—everything from quotes for proposals all the way to customer service after the sale. Our staff all has the integrity and drive to make our Partners and customers feel the level of satisfaction they deserve.
5 Star Communications
4610 Oak Hammock Court
Building 1700
Ponce Inlet, FL 32127
Contact: Matthew Miclette
Phone: 561-210-7369
E-mail: sales@5starcomm.com
Web site : www.5starcomm.com
Recognized as one of the most highly respected Qwest Premier Master agencies in the country, 5 Star delivers the experience, knowledge, support and relationships agents need to thrive in this competitive telecommunications environment. Recently honored by Qwest as an appointed member of the Qwest Business Partner Program Advisory Council, 5 Star engages directly with key Qwest management to advocate our agent goals and promote the most streamlined and successful agent experience. 5 Star Communications earns the trust of our customers - our agents - by providing unparalleled support and service every step of the way.
Built on more than 15 years of experience servicing Qwest agents nationwide, 5 Star empowers agents of any size to leverage our long-term Premier Master Agent status and 27 years of combined Qwest-direct experience to ensure the best support and Qwest experience in the marketplace today.
Experience the 5 Star advantages:
- Pre-sales contract and support strategizing with 5 Star Business Development Director, Matthew Miclette, a former Qwest direct sales executive. Gain valuable insight and support regarding pricing, “outside-the-box” contract negotiations, network availability and design.
- Proactive back-office (AC) support: Former Qwest direct provisionary on staff with more than 22 years of experience provide unmatched support, including order submission (most ordering paperwork completed by support), follow-up, escalation (when necessary) and order confirmation.
- First bill review with clients and agents to ensure billing accuracy, and billing ticket escalations.
- Ongoing, up-to-date Qwest promotion e-mail blasts.
Aggressive compensation with an Evergreen clause.
Discover how 5 Star Communications can deliver the Qwest experience your business deserves and the best compensation available! Call us today to speak with one of our specialists at 1 800-601-6001 or visit us on the Web at www.5starcomm.com
Global Linking Solutions
2401 Whitehall Park Drive, Suite 200
Charlotte, NC 28273
Contact: Lindsey Walter
Phone: 704-708-4470
E-mail: lwalter@gls.com
Web: www.gls.com
Founded in 1998 and based in Charlotte, NC, Global Linking Solutions (GLS) is a network solutions provider focused on fully managed and monitored router, firewall, and VPN Services. GLS provides comprehensive network connectivity, integration and security through the MB.Link family of services. GLS has a wide reach in the United States, with support in more than 35 cities.
IN8 Solutions
Phoenix AZ
Contact: Lynn Achord
Phone: 602-578-0800
E-mail: Lynn.Achord@IN8Solutions.com
As a Premier Master Qwest Business Partner, IN8 Solutions has won sales awards for the last five out of six years. Our sub-agents have relationships with medium- to large-size customers, and want to leverage these relationships to build their own businesses.
Intelisys Communications, Inc.
1318 Redwood Way, Suite 120
Petaluma, CA 94954
Contact: Gloria Strimpel
Phone: 707-238-8155
E-mail: gstrimpel@intelisys.com
Web: www.intelisyscorp.com
Intelisys is the only telecom Master Agency focused exclusively on supporting the Channel’s top-producing sales agents. We specialize in providing a broad suite of telecom value-based solutions to ensure the top-producing agent’s success. Our services include a complete selection of carrier voice and data services, wireless and wired access, auxiliary services such as voice and web conferencing, mobility solutions, as well as Intelisys’ proprietary telecom asset management tool, Audex.
Since our inception in 1994, our growth is a result of the unique formula of recruiting top-producing agents, capitalizing on industry trends, and most importantly, providing exceptional operational and back-office support. This formula has positioned Intelisys as the recognized thought leader in the telecommunications independent sales channel.
Interactive Telecom Solutions-Cadre Partners, Inc.
12 Route 17 North
Suite 120
Paramus, NJ 07652
Contact: Brett Diamond
Phone: (201) 575-4420
Cell: (516) 241-3786
Fax: (201) 221-7567
E-mail: bdiamond@cadre-partners.com
Interactive Telecom Solutions, Inc. (ITS) was established in 2002 and has quickly become one of the largest telecommunication master agencies in the United States. Based in Paramus, NJ, ITS is the most complete telecommunications management firm with programs individually designed for customers, agents and business partners.
Our authorized agent channel is top-notch and everyone is taking notice. Comprised of a nationwide team of telecom professionals ranging from PBX Vendors and Data Integrators to Cabling and Consulting Firms our stellar individuals encompass a myriad of expertise in the telecom industry.
For more information on ITS' Agent Program go to www.i-telcom.com and click the “Agent Info" link.
Jett
Enterprises
3051 W. Sousa Court
Phoenix, AZ 85086
Contact: Tim Fyke
E-mail:timfyke@jettenterprises.us
Phone:(623) 551-8595
Contact: Justine Sabol
E-mail: justinesabol@jettenterprises.us
Phone: (480) 917-9201
Jett Enterprises is one of only five Qwest Partners recognized by Qwest for outstanding sales performance in 2003 and 2004. We offer full back-office support to provide our sub-agents with:
- Pre-sales support, including pricing, availability and network design.
- Proficient order processing, including order submission, follow up, escalation (when necessary), order confirmation and cutover involvement. Our Service Delivery Coordinators have many years of experience, as well as a number of key contacts within Qwest to ensure that your orders will be processed properly.
- Post-sales support, including trouble reporting and billing reconciliation.
- On-line billing reports generated from the customer’s Qwest billing record (or CSR) via our proprietary software, which parses data from the CSR and generates a user-friendly report in a PDF or Excel format.
- Daily news feeds for our agents for the most up-to-date industry news.
- Online customer database, designed for sub-agents to monitor and track the status of their orders and trouble tickets.
Lightstream Communications
240 Morris Avenue, Suite 325
Salt Lake City, UT 84115
Contact: Rod Stout
Phone: (801) 326-1000
E-mail: rod.stout@Ltstream.com
Web: www.lightstreamcommunications.com
With a former Qwest 25-year veteran (AC/SE/PM), a Cisco Certified Internetwork Expert (CCIE) on staff, and more, Lightstream Communications not only claims to have the best back office support in the industry, but substantiates that claim with credentials and experience. Lightstream does not sell hardware, professional services, or do integration work other than as a free value-added service. We solely do telecommunications and are not distracted by other activities.
Lightstream's resources and staff position it primarily in the mid- to large-business market segment. In addition, we have a direct sales model—unlike the sub-agent model most agents have adopted. Lightstream has experience in the following:
- Local: In the heart of Qwest local territory, members of Lightstream staff have deployed nearly every major Qwest fiber build in the Salt Lake City market.
- Voice/IXC: On Lightstream's staff is a former XO Communications Engineering Manager who personally designed the fiber routes, deployed the optical equipment and designed the central offices for most of XO's western U.S. network. Combined with our extensive experience with voice and data interLATA services, Lightstream has unmatched experience in the long-haul segment.
- Data/IP/MPLS: With CCIE credentials, Lightstream provides a wealth of pre/post-sales support and expertise in MPLS network design, BGP configuration and FR/ATM troubleshooting and experience.
- Project Management: Our project management experience includes deployment of complex OC-48 SHNS rings, International Private Lines and Enhanced Routing Long Distance projects dating back 25 years.
- Back office (AC) support: Lightstream hires exclusively the top former Qwest account consultants to provide unmatched support for ordering, billing, trouble, etc. Our least experienced AC has eight years in the Telco industry. We treat our long-time customers like prospects.
- Tracking: Lightstream provides automated, SSL-encrypted Web tools that provide order status, account information and contract management.
Going from Master Agent to Premier Master in 1-1/2 years, Lightstream is one of the fastest growing organizations in the history of the Qwest Business Partner Program; Lightstream is also a member of the Qwest Business Partner Program Advisory Council.
LinkSource Communications
2678 Bishop Drive, Suite 240
San Ramon, CA 94583
Phone: (925) 807-1400
FAX: (925) 807-1414
East Contact: Bob Loftus
East Phone: 610-525-0999
East E-mail: bob@linksourcecom.com
West Contact: Curt Lewis
West Phone: 916-797-3351
West E-mail: curt@linksourcecom.com
Web: www.linksourcecom.com
LinkSource Communications is a national telecommunications distributor formed in 1998. With combined industry experience of over 50 years, the LinkSource executive team specializes in the design, procurement and implementation of voice and data networks.
LinkSource acts as a single point of contact for needs assessment, audits of existing services, network design, quotation, ordering, fulfillment and ongoing service. We procure the most aggressive pricing possible for services, tailor them to each customer's unique needs and serve as the customer advocate.
LinkSource has direct relationships with most if not all the major providers in the telecom space. There is never a geography in the United States where LinkSource cannot assist a customer and their specific needs.
LinkSource Communications model is successful. LinkSource has created a nationwide network of over 100 sub-agents with business growing in an environment where carriers are struggling. In 2002, LinkSource was named TOP NEW PARTNER for the Qwest Business Partner Program.
Liquid Networx
26118 Alto Oaks
San Antonio, TX 78255
Contact: Donald Douglas
Phone: 210-492-1262
E-mail: dond@liquidnetworx.com
Web: www.liquidnetworx.com
Liquid Networx has been providing information technology services to businesses throughout the United States since the early 1980s. Our organization has a tremendous amount of experience in almost every aspect of telecommunications, along with a heavy emphasis on designing, migrating and supporting multi-protocol label switching (MPLS) and voice over Internet protocol (VoIP) solutions in a multi-vendor environment. To complement the aforementioned technologies we have created a number of managed service solutions that can be customized to meet the customer’s needs.
Liquid Networx has won numerous awards from Qwest and is consistently ranked as one of the fastest growing partners in the program. Given our experience with most domestic and international carriers we are in a unique position to deliver value to end-users and partners alike. Let Liquid assist you in developing new service offerings that will increase customer loyalty while generating additional revenue for your organization.
Matrix Communications, Inc.
171 Cheshire Lane, Suite 700
Plymouth, MN 55441
Contact: Steve Ferry
763-475-5581
800-394-5255
E-mail: srferry@matrixcomm.com
Web site: www.matrixcomm.com
Matrix Communications, Inc. (Matrix) is a single-source converged communications provider, founded in 1985, that focuses on the greater Minneapolis-St. Paul area. Our business partnership with Qwest was established in 1991. Matrix specializes in carrier services sales, project management, network coordination and billing support for both customers and sub-agents.
Matrix Communications, Inc. is proud to be a Premier Master Partner for Qwest—in 2005 Matrix was selected as the top Qwest Business Partner among all partners nationwide. Our in-house network specialists assist customers and sub-agents to review current network environments, make recommendations to enhance communication infrastructures and, most importantly, identify network efficiencies to reduce network expenses. Our expertise allows us to assist our customers and sub-agents to deploy a comprehensive suite of voice, data and IP solutions to meet and exceed the most complex of applications.
Matrix is committed to providing our customers and sub-agents with innovative technology solutions, experienced technical resources and superior service. Our strong back office operations team and the support given to our sub-agents differentiate us from other partners.
Differentiating factors:
- Flexible compensation, up-front or monthly recurring payment options
- Tenured back-office personnel
- Responsive pricing, order entry and order confirmation services
- Experienced cutover support team
- Proven escalation procedures
Allow Matrix to be your single point of contact to assess your communication technology needs.
Mitel Network Services Agency
7300 W Boston
Chandler, Arizona 85226
Contact: Jon Brinton, president
Phone: 800-894-7026, ext. 28533
E-mail: jon_brinton@mitel.com
Web: www.mitel.com
Mitel Network Services Agency is a Premier level Qwest® Business Partner offering comprehensive sales and support of Qwest solutions nationwide to both commercial and Federal Government entities. All services designed and deployed by Mitel Network Services Agency are billed by the local exchange carrier (LEC). Service offerings range from business lines to OC-48 with the compensation varying by application and term of service. Current featured offerings include Web hosting and local dial tone solutions, including PRI.
Mitel Network Services Agency offers partner and sub-agent relationships to qualified companies. In addition to pricing and proposal support, Mitel Network Services Agency offers sales training, sale completion assistance, order completion and coordination and customer support. Additional benefits are available to Exclusive Partners, including advanced product training and engineering support, on-site sales training, and access to Qwest Web tools.
Nationwide Communications
1200 MacArthur Blvd.
Mahwah, NJ 07430
Contact: Jeff Kamelhar
Phone: 201-574-1009
E-mail: jeff.kamelhar@nclnetworks.com
Nationwide Communications is a dynamic national master agent founded in 1989 and headquartered in Mahwah, NJ. Nationwide also has offices in New York and California.
In addition to our superior agent support and customer service, Nationwide has the experience and expertise to support our agents during all stages of the sales process—including both pre- and post-sales support. With our online Web portal, technology training seminars and webinars and our seasoned staff of telecom professionals, Nationwide is unique in its ability to help maximize each agent’s individual sales effectiveness.
As a Qwest Premier Business Partner for more than six years, Nationwide is poised and ready to help you succeed. Contact us today and find out why we are the logical choice to support all of your Qwest business needs and opportunities.
Network Computing Architects (NCA)
855 106th Ave NE
Bellevue, WA 98004
Contact: Scott Hussey, Telecom Division Manager
Phone: 866-452-5190
E-mail: scott.hussey@ncanet.com
Network Computing Architects, Inc. is a rapidly growing, quality-driven, west coast provider of internetworking services and telecommunication products. We are based in Bellevue, WA and have additional offices in Portland, OR and Saratoga , CA. We provide our clients with expertise in the design, installation and maintenance of telecommunications services, network backbone, remote access solutions, information security and productivity.
PartnerTEL
7740 Roswell Road, Suite 100
Atlanta, GA 30350
Contact: Jason Shapiro
Phone: 404-978-4436
Cell: 678-591-9908
E-mail: jshapiro@partnertel.com
Web: www.partnertel.com
PartnerTEL is a one-stop telecommunications solutions provider serving government, medium and large business organizations across the United States. Our services include outsourced telemanagement, consulting, account management, inventory management, account management, PBX and networking equipment, service, support, maintenance and monitoring, cabling, bill auditing, fraud detection, call center solutions, unified messaging and IT staffing.
PartnerTEL also manages a number of strategic partner/agency programs for telecom consultants, master telecom agents, and VARs who choose to outsource/insource their telecom sales and support to PartnerTEL.
The company's experienced staff follows a proven three-step process of assessment, analysis and advice (AAA) to provide customers the highest possible ROI for their investment in their voice and data communications infrastructure. Through an extensive network of partners, including leading IXCs, ILECs, CLECs and VARs, PartnerTEL offers the most effective combinations of products and services at the best prices. The company also provides superior customer support using its proprietary, Web-based Telemanagement system, which keeps an accurate accounting and inventory of all customers' voice and data products and services.
PartnerTEL is your partner in telecommunications.
Presidio Networked Solutions, a Qwest® Premier Business Partner, offers a suite of services designed for delivery through their partners, including sub-agents, resellers, integrators, and solution providers. Through the array of offerings, comprehensive services and technical expertise, Presidio's partners can distinguish themselves from the competition, build stronger customer relationships and potentially achieve greater financial success.
Backed by 25 years of technology experience and knowledge, Presidio Partner Services works closely with its participating partners to help them build their recurring revenue streams and to find new ways to grow their business. Pre- and post-sales training and support, design, staging, configuration, implementation and project management services, and financing options are just some of the resources available to Presidio partners. Additionally, a dedicated account team helps partners overcome resource limitations in becoming "total solution providers" and meeting growing customer demands.
Renodis
476 Robert Street North
St. Paul, MN 55101
Contact: Nick Hedlund
Phone: 651-556-1200
E-mail: nick@renodis.net
Renodis is a national telecommunications company that delivers one of the most comprehensive arrays of integrated communications services available from any single provider. These solutions include data and voice services, Internet access services, multi-location network solutions, network inventory services and long-distance services as well as telecom expense management (TEM). Renodis serves the needs of large and small companies nationwide.
Our solutions are backed by a customer service philosophy that guarantees fast and effective responsiveness to our customer’s individual communication needs.
Simplify, Inc.
300 Valley Wood Drive
The Woodlands, Texas 77380
Phone: 281-465-6000
E-mail: shane.heise@simplifycorp.com
Simplify is a consulting firm that provides business intelligence and analytics regarding communications network management for customers.
Since forming in 1997, Simplify has remained focused on a core business model which provides an unmatched level of support and expertise to help address customers' day-to-day challenges of managing inventory, project management, MACDs, trouble tickets, billing resolution and much more.
From enterprise customers with thousands of locations to some of America's largest call centers, Simplify provides comprehensive network solutions.
To deliver world class lifecycle management, Simplify provides customers with an online middleware, Advocate, which acts as a single platform to connect with Simplify's team of hand-picked industry experts. Advocate also provides access to additional professional services offered by Simplify, including: Virtual Solutions, Enterprise Cost Management, Professional LAN Installs, and Wireless Solutions.
TBI
Arlington Heights, Illinois
836 East Rand Rd., PMB#264
Arlington Heights, IL 60004
Contact: Geoff Shepstone
Phone: 847-465-4500
E-mail: gshep@tbicom.com
For over nine years, TBI has specialized in working solely with Sub-Agents selling Qwest and, formerly, LCI services. Today, TBI is a Qwest® Business Partner able to offer its Sub-Agents benefits such as security, higher commissions, and dedicated support.
Qwest has identified TBI as possessing the expertise and infrastructure to manage Sub-Agents and offer growth to those businesses whose business models do not support a direct relationship with Qwest. Qwest's support to TBI includes special marketing campaigns, promotions and dedicated Qwest support personnel.
Sub-Agents of TBI benefit from Qwest support in the areas of provisioning, billing, and commissions. TBI's additional resources and experience in working with Qwest contribute to greater ease of doing business in the areas of channel conflict, special pricing and sales support. Qwest technical consultants, sales engineers, account managers and channel sales managers are available for conference calls and appointments with Sub-Agents' prospects.
TelePro Communications Inc.
3350 Annapolis Lane, North Suite C
Plymouth, MN 55447
Contact: Jeff Olson
Phone: 952-738-7005
Cell: 612-790-0234
E-mail: jeffo@teleprovision.com
Web: www.teleprovision.com
TelePro has been a Qwest Business Partner since 1994.
We are a national telecommunications company providing voice, long distance, data and Internet-based solutions to the medium and large business markets. We are all former Qwest employees with varying areas of expertise including sales, billing, implementation, engineering and provisioning.
We search for the most cost-effective telecom solutions and help our clients deliver a strong return on investment (ROI), along with "managing" the many vendor relationships that accompany these complex projects.
TelePro has some of the most experienced resources available today, with expertise in serving the sub-agent community for 15 years. We're ready to assist you.
TeleProviders
Inc.
23461 South Pointe Drive 185
Laguna Hills, CA 92653-1523
Phone: 949.215.8600
FAX: 949. 215.8700
Contact: Kelly Ratcliff
E-mail: kelly@teleproviders.com
Web: www.teleproviders.com
TeleProviders Inc. is a telecommunications consulting firm comprised of former Expanets and Avaya Carrier Services professionals. Headquartered in Laguna Hills, California, TeleProviders has offices nationwide staffed by an award-wining team that collectively delivers the “best of the best” in voice and data knowledge, offerings, pricing and client support.
TeleProviders is proud to be a Qwest Premier Master Business Partner
and a current member of the Qwest Advisory Council. Our primary value
is acting as a single source of contact for our clients’ telecommunications
needs by providing a “catch all” approach to each account
serviced.
Consulting Services Include:
- Local, long distance and international access
- Internet access
- MPLS applications
- VoIP and SIP services
- Virtual Private Networks (VPNs)
- Data Center and Call Center specialists
- Conference calling and “Webinar” services
- Frame Relay/ATM
- Crisis/outage management
- RFP management
- Outsourced help/MACD desk
Telephony Partners
9051 Florida Mining Boulevard
Suite 103
Tampa, FL 33634
Voice: (813) 769-4690
Voice: (866) 878-7552 toll-free
Fax: (813) 769-4691
Fax: (866) 418-5889 toll-free
Contact: Josh Anderson
(813) 769-4690 extension 100
(813) 769-2300 direct and forwards to cell
E-mail: josh@telephonypartners.com
Web: www.telephonypartners.com
Telephony Partners is a nationwide master agent built on the concept of enabling our agents to leverage our engineering and solutions design expertise to maximize their effectiveness in the marketplace. We've built our business over the years on the values of expertise, innovation and integrity. Our culture of innovative problem solving makes our solution-based approach an operational standard—not a marketing cliché.
Our agents choose us for the attention and support they receive from our staff of experienced professionals, for the management infrastructure we offer them, and for our consistent prompt, reliable ACH payments. We approach these relationships as partnerships, and as a result we have earned the loyalty of our agents and carriers.
Venicom
14650A N. 78th Way
Scottsdale, AZ 85260
Contacts: Ed Parker, National Director of Carrier Sales
Phone: (602) 277-0000
E-mail: ed.parker@venicom.com
Web: http://www.venicom.com
Venicom is a uniquely-positioned National Master Agent. Venicom's primary focus is the support of independent agents through a complete and existing back office infrastructure, including pre-sales support, design and engineering, pricing, contract negotiations, project management, implementation and post-sale customer service.
Venicom is a privately-held corporation with offices throughout the United States and European operations in Berlin, Germany. Venicom has achieved elite status representing over 15 telecommunications providers including RBOCs, CLECs, IXCs, and Wholesale.
Venicom offers its independent agents the highest degree of service and support, coupled with accurate and prompt commission payments in a secure, long-term, partnership for success.
Xela
Communications, LLC
121 Route 36, Suite 240
West Long Branch, NJ 07764
Adam Park
Phone: 732-483-2042
E-mail: apark@xelallc.com
Xela Communications is committed to delivering its business partners the most personalized support in the agent community. With tariff and billing specialists, project managers and a commission analyst to manage the industry's leading RPM commission software, Xela delivers reliable and consistent support in three areas:
- Pre-Sales Support: From rapid delivery of customer service records to full-blown quotes, Xela has unparalleled expertise in the area of analysis and customized proposal generation.
- Project Management: Xela's project management and provisioning process combines decades of carrier management expertise, together with RPM's online order-flow tracking to deliver agents’ order status—either on demand or on the phone.
- Ongoing Support: Over and above delivering commissions accurately and on time - every time, Xela's support team is available to assist in managing any issues that may arise.
Xela Communications allows its business partners to remain focused on their core initiatives while raising the bar on support levels for all back-office functions.
Western Telecom Group
Western States Ventures: Gordon Charette
P.O. Box 3826
Tustin, CA 92781
Phone: 949-262-0354
E-Mail: gordon@westven.net
Carrier Consulting: Jonathen Marder
302 W. Grand Street, #10
El Segundo, CA 90245
Phone: 310-640-1920
E-mail: jonathen@carrierconsulting.com
Web: www.carrierconsulting.com
W. Lange & Company: Dave Lange
24367 Walnut St.
Newhall, CA 91321
Phone: 661-259-4621
E-mail: dave.lange@wlange.com
The Western Telecom Group is comprised of three partners, Western States Ventures, Inc., Carrier Consulting and W. Lange & Company, all based in southern California. Collectively, the three Partners average 20 years of experience selling various telecommunications products and services, including switched and dedicated voice, nation-wide frame relay, VPN networks and DIA.
Western Telecom Group offers its Sub-Agents access to online tools, training and product updates. Support is available five days a week from 8:00 a.m. to 5:00 p.m.
*Acceptance as a Sub-Agent is at the discretion of the Master-Agent. Sub-Agency programs offered by Qwest® Business Partners are independent, and not aligned with the requirements or benefits offered by Qwest or the Qwest® Business Partner Program.
All trademarks and tradenames are property of their respective companies.
As a Sub-Agent you can access:
- Q.Partner®: Qwest's online resource for Business Partner product information
- Educational training courses in product, technical and proven sales skills
- Sales and marketing tools you can customize for your clients
- Qwest's comprehensive product portfolio
What's the Next Step?
- Choose a Premier Master Member from the drop-down list above to view a company profile with contact information.
- Explore which Premier Master member best fits your business support needs*.
*Each Premier Master member has its own criteria for acceptance. Please contact Premier Master member(s) directly for complete details.
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