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Infrastructure/Environment
Security
Disaster Control
Connectivity
Power systems
System monitoring and management
Infrastructure/Environment
Whether running multimedia, corporate intranet/extranet or e-commerce applications, Qwest® CyberCenter™ facilities provide a secure, reliable and scalable foundation for your success. Specifically designed to provide state-of-the-art hosting for mission-critical Web sites and enterprise applications, Qwest CyberCenters provide a compelling alternative to developing, deploying and staffing your own Internet data center.
Features
- Racks and cages to host your equipment in a secure environment. Choose 5' x 10' or 10' x 10'. Lockable cabinets also available.
- Raised floor hosting area accommodates your cabling and special wiring needs
- N+1 redundancy of cooling towers, water pumps and chillers
- Multiple air handling units provide an additional level of redundancy
- Cooling units maintain consistent environment temperature and relative humidity levels
Benefits
- Flexible and scalable hosting options (cages, racks and cabinets)
- Consistent and reliable environmental support during common and extreme scenarios
Security
Data and systems security is especially critical in a Web hosting environment - and a primary objective of Qwest CyberCenters. Security features include:
Features
- 24/7 on-site security guard
- Indoor and outdoor security monitoring
- Badge/picture ID access screening
- Biometric access screening
- Escort requirements for access to raised floor areas
Benefits
- Predictable, reliable security of your critical systems
- Constant monitoring of all critical areas
Disaster Control
Each Qwest CyberCenter is designed to withstand disastrous conditions relative to its location, ensuring that your systems and equipment continue to run even under extreme conditions.
Features
- Fire detection and suppression systems for 24/7 operations of your critical systems
- Dual fire detection (photoelectronic/ionization and sniffer) systems to ensure early detection
- Central fire alarm system notification with a direct alarm to the local fire department for fast response
- Multi-zone pre-action dry pipe suppression system allows suppression to be contained to the affected area and not disrupt conditions elsewhere
Benefits
- Round-the-clock availability, even under extreme conditions
Connectivity
Qwest CyberCenter facilities are equipped to support your system's Internet protocol (IP) connectivity and are directly connected to Qwest's 10 Gigabit-per-second (OC192) coast-to-coast backbone network. Dedicated Web Hosting is available throughout the domestic U.S. Qwest CyberCenter facilities are located in Burbank, CA; Sacramento, CA; Sunnyvale, CA; Denver, CO; Tampa, FL; Chicago, IL; Newark, NJ; Columbus, OH; and Sterling, VA.
Features
- Built-in fail-over through redundant router and switch configuration in the CyberCenter LAN
- Dual ports available from unique switches
- A variety of billing options to choose from-Flat rate, Data Transfer or Burstable billing options
- Scalability through 10 to 1000 Mbps bandwidth ports
Benefits
- High availability, scalability and reliability
Power systems
Web hosting support systems must always be available. The system availability is only as predictable as the power to those systems. Qwest CyberCenters are designed for redundancy and high availability of power to your critical server systems.
Features
- Dual power availability to each rack unit from independent Power Distribution Units (PDUs) removes PDU loss as a single point of failure
- N+1 redundancy of uninterruptible power supplies
- Redundant generator power supplies, in the event of a power failure from commercial power
Benefits
- Availability of power during extreme power outages
- Availability of power during scheduled maintenance activities
System monitoring and management
Each Qwest CyberCenter is equipped with sophisticated equipment and technical talent to provide 24/7 monitoring and management of your critical systems. Some tools used to ensure complete system management include:
Features
- Concord NetHealth (server health monitoring)
- Agilent FireHunter (throughput monitoring)
- Veritas Nerve Center (router and switch event correlation)
- HP Open View (base network monitoring)
- Remedy (problem tracking, trouble ticketing and resolution management)
Benefits
- 24/7 monitoring, management and trouble resolution
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